Chatbots can offer comprehensive information regarding items, like technical specs, availability, and pricing. They may also guide customers in comparing diverse products and solutions by highlighting essential capabilities and distinctions, serving to customers make more educated buying selections.As an example, Lisetti et al. (2013) produced a
Structured and efficient, these chatbots function with a foundation of predefined procedures and final decision trees. They may be built to acknowledge precise keyword phrases or phrases and react appropriately, earning them ideal for dealing with commonly questioned thoughts, providing fundamental details, and guiding buyers via straightforward
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